Wednesday 2 November 2016

GI Diaries : 8 steps for Effective GI Branding



Many people in India have heard about Chanderi Sarees, Darjeeling Tea, Bikaneri Bhujiya, Mysores Silk, Jaipur Blue Pottery , Naga Mircha, Channapatna Toys and  Kota Doria sarees. But how many have heard of Bastar Iron Craft,  Kannauj Perfume, Khasi Mandarin, Nanjanagud Banana, Aranmula Kannadi and Kasaragod Sarees? The commonality among these is that all of them are part of the more than 230 Geographical Indication (GI) products registered in India. The difference is that while the first set of products are widely known and purchased beyond their home states and in some cases even outside India, the second list of products languishes in comparative anonymity known mostly in the limited region where these are produced/ manufactured.

Very simply put, Geographical Indications (GI) are signs that aid in the identification of a particular product coming from a specific geographical location possessing certain unique qualities or reputation due to such origin.

India is a country with varied geography and  diverse traditions and skills, as a result of which there is a plethora of geographically unique products across agricultural, handicrafts, manufactured goods and textiles. Protection and promotion of geographical indication products helps nurture and strengthen key skills and traditions while at the same time supporting and developing entire communities.

Over the past decade or so significant steps have been taken to increase awareness for GI amongst producers/ artisans etc, leading to registration of a large number of GIs. However, the logical follow up of leveraging the GI registration as a well thought  out  marketing strategy  has not been done in most cases. Further in many instances the producers and artisans are not well organized and have very little access to information and resources.
While production capacity and market potential vary across the different products, there are some common steps which need to be taken to leverage GI as a branding tool. These are outlined below:

1)      Proper organization structure and control
o   GI enablers should be identified/established for each GI. The GI enablers could be an association comprising representatives from producer groups, traders, government and NGOs, or it could be a government body/ NGO active in that field.
o   Such a body, should be set up as a corporate structure with formal management systems.
o   The GI Enabler cell should function as a coordinating body, channeling all marketing efforts, monitoring quality compliance, helping the community avail relevant government schemes and ensuring speedy registration of all genuine producers/artisans/ farmers under authorised users.

2)      Development of a GI as an Endorser Brand
o   A small seal which says “original” and gives the GI number can be introduced as an easy identification and assurance mark common to all GI products.
o   The GI number on the seal would be the unique number of each authorized user so the product can be traced to its origin. This will also make counterfeiting difficult.
o   A single mark would be easy to communicate at a broader level to educate consumers and create awareness about the GI concept.

3)      Well recognized logos and symbols
o   Create and register logos for selected GI products with moderate to large market potential to provide them a distinct visual identity for easy recognition and differentiation from spurious or competing brands.
o   Strict guidelines need to be specified on use of the logo.
o   Examples- In Kota Doria Sarees the logo is woven at one end of the saree. In Arnamula Kannady mirrors, a hologram for the logo is placed at the bottom, while for Kashmir Pashmina special type of secure authentication fusion labels are attached to the product.

4)      Improving production process
o   Set up Common Facilities Centres (CFC) in each of the hubs for identified GI products, as has already been done in a few cases. CFCs to have space and provision for pre/post processes linked to production. Expensive machines required for certain processes can be provided at CFCs to be used on chargeable basis.
o    Provide technical and other expert assistance to producer groups to improve efficiency, productivity and quality. Examples of such interventions include upgradation in loom designs/ introduction of metal beams at Chanderi, mechanization of pre-processes at Chennapatna, mobile fibre extraction machine for coir and improved variety of organic Navarra rice seeds.
o    Improvements in product/packaging and quality through R&D or interaction with experts

5)      Strict quality control and tracking
o   A well established quality control process should be made a pre-requisite to filing the GI application.
o   Checking quality of production can best be done in the form of self audit by producer groups but in addition a further layer of sample checks should also be added by designated quality team- which could be a body of representatives from producer groups and government and technical experts or only government or 3rd party certification agencies.
o In exhibitions organized by the government or government bodies, that exhibitors who claim to be selling handloom/ handicraft/ GI products should be verified and documents / certifications checked to prevent misrepresentation of powerloom/machine made products.

6)      Investment in building brand awareness and market expansion
o   Market Development Funds should initially come from the government and later can be supplemented by contributions from producers.
o   Awareness about the GI concept and why consumers should look for the GI seal, needs to be built through offline and online campaigns
o   The GI brand name and logo needs to be registered in key international markets for select products.
o   Database on exporters and producers for specific product categories need to be accessible to international buyers. The tracking system for checking GI holder/authorised user details should  be highlighted for international buyers.
o   Websites for each specific GI product category, need to be created
o   An Umbrella GI Portal should link all individual GI websites.
o   Mass media campaigns should be designed to reach the target segment in identified markets where the GI products have significant and / or growing sales.
o   The State government should identify 1 or 2 GI products for focused promotion for a two year period.
o   Each state should organize one annual GI focused exhibition/ buyer-seller meets for all GI products in their state.
o   State as well as Central Government need to ensure adequate participation of existing GI producers/ authorised users in key National Exhibitions.

7)      Focus on building customer engagement and brand associations in addition to awareness
o   The GI enabler cell needs to develop catalogues for showcasing their range sharing its legacy and giving information about its unique features.
o   Key influencers for different categories can be identified like chefs for agricultural/ food items, top fashion designers/ models/ film stars for handlooms and garments, well-known names for handicrafts sector or big buyers or NGOs or famous artistes of that state could be leveraged to promote the cause of different types of artisans and their craft. This will have a significant impact on the aspirational as well as quality and credibility associations of the GI brand.
o   E-commerce provides needs to be  leveraged much more as it has huge potential to enhance reach and reduce the layers of middlemen.
o   The GI websites and portals should share personal stories of artisans and their families- these could range from human interest stories of overcoming hardships, or stories around the tradition or community.
o   Tags with artisan names and photos can also be added to each product to create interest beyond the functional appeal.
o   Crafts parks can be used for organizing theme based events/ shows/ exhibitions/ workshops and can also be leveraged for tourism.
  
8)      Steps for legal protection
o  Government Circular should be issued from the concerned State Government informing trader and retailers that punitive legal action will be taken against them if they are found to keep and sell any ineligible product under the GI name of the product.

o   Retailer Workshops -small localized workshops need to be conducted with retailers to create awareness about GI and why they should trade only in products made by authorized users.
o   Leaflets and flyers- can be distributed to trade channel members by producer groups informing them abut legal implications of selling a GI product which is not sourced from authorized users or the specified region.